Refund policy

Return Policy

Due to hygiene considerations for products that come into direct contact with users, we do not accept returns or exchanges.

Exceptions apply only in cases where the product is defective or an incorrect item was delivered.

Please take photos of the defective or incorrect item and send them to our admin team for review within 7 days of receiving your order.

Warranty Policy

Our shop provides a 2-month product warranty for issues arising from manufacturing defects.

If you experience any product-related problems within the warranty period, please contact our Admin team through our Line Official Account: @yvis for assistance and further evaluation.

We are committed to ensuring product quality and customer satisfaction.